Vacancies

We have a rapidly changing list of vacancies, so for the most up to date job vacancies please see the details on the following links:

 

See our latest vacancies on Reed.

See our latest vacancies on CV-Library.

 

Travel Sales Executive

Croydon  |  £20,500

Salary First Year £30,000 OTE (and probably more!)
Top earner £90k+++ (plus prizes of holidays to Thailand and South Africa)
Start Date in role 2nd July 2018

The Role
As a travel executive you will be dealing with incoming telephone calls from both business and leisure travellers. Creating worldwide holidays and business trips with an exceptional level of customer service applied. My client has state of the art technology, which is further advanced than any other travel company, helps you achieve their high standards of service and sales with confidence.

The Candidate
1. My client is particularly looking for dynamic and highly motivated individuals with a will to succeed and progress in life.
2. A knowledge of geography and first hand experience of travelling in a continent outside Europe would be beneficial.
3. A competent level of keyboard and PC skills along with an excellent command of both written and spoken English
4. Able to work flexible shifts, including a proportion of weekend days and be located reasonably close to their offices in Croydon.

You do not need to have worked in the travel industry but must have some experience in telephone sales and probably have travelled to various places around the world and have a real passion for travelling.

The company are a vibrant, busy company with a good mixture of staff and this role is very important to the business, bearing in mind it’s dealing with potential new customer orders and generating revenue for the company.

Membership Administrator - Prestigious Private Members Club

London  |  £20k - £23k

A rare vacancy has arisen at a prestigious private members club in Central London. The right candidate will be educated to at least A-level and will be smartly presented with excellent vocabulary and good manners, as you may have to communicate with international captains of industry and former world leaders, so think Kingsman movie!

Main duties and responsibilities will include:

Applications

  • Send out membership packs to prospective Members
  • Meet new Members and prospective Members giving tours of the building
  • Attend evening Recruitment Parties and out of house Recruitment Parties
  • Verify that candidates are eligible for membership with the appropriate university
  • Facilitate proposer and seconder searches by submitting names for publication in eNewsletter
  • Create new entries in the database for candidates

Finance

  • Once elected, change candidates’ status to elected and create a bill for subscription fee on system
  • Enter new Members’ billing details onto database following election
  • Autocharge subscriptions
  • Enter new direct debit details onto the database and send forms to the bank
  • Enter BACS details and card details into database as necessary
  • Undertake BACS Subscription runs and accept them
  • Collect subscriptions by cheque and credit card
  • Follow up rejected direct debits and unpaid subscriptions
  • Chase credit and debit card payers for expiry dates and invalid details
  • Deal with subscription enquiries on a daily basis, by telephone, email, letter and in person

General

  • Personal Details forms to be entered onto the database
  • Ensure database is kept up-to-date, entering change of address, email details etc
  • Produce letters of introduction when required
  • Produce whole membership lists as required
  • Produce whole membership list for the Librarian once a month
  • Produce correspondence for resignations, change of categories, deaths etc. ensure database is updated
  • Produce death notices for the Members’ Board
  • Administrate and update Heads of House details
  • Administrate and update CDO details and lists
  • Produce monthly membership statistics and graphs
  • Provide bi-annual full membership list
  • Staff fund letter merge/email
  • Subs renewal merges
  • Annual Membership Cards data run
  • To provide telephone cover for the Membership Manager as required.
  • Personal details forms merges

New Members

  •  Produce individual Membership files
  • Prepare election letters, direct debits and membership packs to be sent via email to new Members the day following the General Committee
  • Scan and send out Election letters by email
  • Send out Election packs once payment of subscription and direct debit for the following year is in place
  • Produce and print election notice for the Members’ Board
  • Produce and print Candidates notice for the Members’ Board

Recruitment

  • Prospective Members In-House Receptions
  • Invite prospective Members, record acceptances, produce name badges for Committee

Membership Filing

  • Primary responsibility to keep filing up-to-date at all times.

Committees and meetings

  • Attend and take minutes at evening Election Committee as and when the Membership Manager is unable to do so.
  • Attend and minute committees and meetings in the absence of other Secretariat staff
  • Attend and minute Membership meetings with the Membership Manager and Secretary

Club Mailings

  • Responsible for mailing Club News to College Development Officers.

THE SUCCESSFUL CANDIDATE WILL BE ARTICULATE, WELL PRESENTED AND HAVE SOME RELEVANT ADMINISTRATION EXPERIENCE!

Junior Account Handler - Insurance

Egham, Surrey  |  £20k - £25k

My client is seeking a competent and confident Junior Account Handler to join their team on a fixed-term contract.

Job Purpose

  • Provide a day-to-day technical, competent, responsive and efficient administrative service to clients.
  • Client retention through the provision of a professional service to clients covering all aspects of their insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium.
  • To comply with regulatory requirements, industry codes of practice and the Company’s own procedures and rules.
  • Must work on the principal of treating customers fairly and behave in an ethical manner.

Main Responsibilities

Renewals

  • Liaise with Account Executive / Manager as to method of obtaining renewal information and preparation of renewal questionnaire
  • To prepare complete, clear and accurate broking presentations in line with departmental standards, so that negotiations with underwriters produce the most competitive premiums and best insurance coverage for clients
  • Once the renewal is broked to provide the Account Executive/Manager with information as required for a renewal visit/client contact
  • To process renewal and all other invoices and documentation within the office timescales
  • To ensure that declarations in respect of year end adjustable policies are collected as soon as possible after renewal

Day-to-day servicing

  • To ensure that all additional cover requested during the year is effected with insurers immediately and confirmed in writing.
  • To keep Account Executives/Manager informed of significant developments
  • To check and process policy documents/endorsements, together with invoices for accuracy prior to dispatch to clients
  • To ensure that all records (file and computer) are accurate during the currency of the insurance to reduce Errors & Omissions exposure
  • To ensure records are archived as appropriate
  • To provide risk management data in an agreed format
  • To refer all complaints to the Complaints Officer immediately
  • To refer any potential Errors & Omissions immediately to Director and or Compliance Manager

General

  • To provide a positive contribution to the team objectives
  • To answer the telephone, ensuring that information given is accurately recorded
  • To make written records of all conversations and meetings with customers and/or insurers, or other relevant business contact
  • To update knowledge of insurance market as & when developments occur
  • To continue improvement in technical insurance knowledge
  • To liaise with accounts department as and when required
  • To carry out tasks which from time to time may reasonably be requested by a senior member of staff
  • To ensure self-development through attendance at Technical Seminars, Courses, Professional Studies etc.
  • To ensure diary checks are maintained

Skills / Experience

  • Minimum of 1 - 2 years in the insurance industry preferably with Commercial experience
  • Acturis system - useful but not essential
  • Excellent and accurate administration & communication skills
  • Networking / influencing skills
  • Problem solving ability
  • Ability to utilise IT for maximum advantage

Business Analyst

Tunbridge Wells, Kent  |  £25k

My client is looking for an experienced Business Analyst with a proven analytical track record to join their offices in Tunbridge Wells. This is not a role in a finance team but a highly analytical position, working with a various range of numerical information meaning not only would the ideal candidate manage and streamline the numerical reporting for all departments on a daily basis, but they would also analyse that information and provide commentary which will, in turn, drive the business forward.

The main criteria in the role is that you have a passion for producing management data in numerical form, sometimes collating complex and in depth information from 3000 files (excellent knowledge of Excel is essential) plus other 'business as usual’ reports either on an ongoing monthly basis or ad hoc requests, as required.

Leading on from that, you also enjoy questioning and analysing that information, identifying and understanding movement within that data throughout the business, to provide commentary on what trends are happening and, following liaison with the relevant department(s), possibly outlining the reasons why. This part of the role (apart from being extremely interesting) necessitates an enquiring mind, a passion for questioning variances and high level of communication skills to report back to senior level stakeholders within the business.

There will be a wide range of projects to work on so you will be a highly focussed, driven and self-motivated individual and, of course, love working with figures and identifying trends.

Insurance experience is desirable but not essential, however forming strong working relationships with key internal business contacts and stakeholders is fundamental to your success.

Qualifications

Experience, Knowledge and Skills

  • An ability to extract and piece together numerical information required learning from a range of different systems and sources
  • Requirements elicitation, fit/gap analysis and preparation of functional design documents from existing templates
  • Ability to participate on multi-disciplinary work teams to achieve successful execution of complex implementation projects
  • Excellent communication and presentation skills
  • High attention to detail
  • Exceptional Excel skills including manipulation of data and reports
  • Set priorities, develop a work schedule, monitor progress towards goals, and track progress
  • Time management and deadline driven
  • Logical problem-solver with positive attitude
  • MS office expertise
  • Client site travel maybe required from time to time

Repairs & Maintenance Administrator

Lambeth, London  |  £24k - £30k

Working hours: 9.00am - 5.30pm

An exceptional maintenance assistant is sought after for a prestigious company based in London SW1 (Lambeth). This role calls for a confident, professional and skilled candidate who excels working in a fast paced and busy environment , who enjoys talking to a variety of customers and prides themselves on resolving problems.

You will be responsible for the day to day operations supporting large customer accounts, with the overall aim of the role being to ensure smooth running of the service whilst managing multiple relationships mainly across London and the South East.

Main duties - 

  • Responsible for smooth running of supplier relationships, with residents, housing associations and contractors
  •  Dealing with queries as they arise and resolving those issues
  • Decision making on when issues should be escalated to line manager
  • Responsible for day to day maintenance problems across multiple sites
  • Data captured and entered ensuring correct records are maintained
  • Ensuring good communication and accurate records for colleagues to access
  • Answering calls in a timely and professional manner
  • Excellent communication skills both on the telephone and by Email
  • Monitoring and chasing to ensure problems have been resolved

The successful candidate will have a good understanding of customer care techniques and possess good IT skills to enable databases to be updated as appropriate and, most of all, will have an abundance of logic and common sense!

Insurance Improvement Specialist

Tunbridge Wells  |  £30k

My client would really welcome a continuous operational improvement specialist in to their busy and award-winning insurance team.

Can you ensure our existing processes maintain a high level of performance whilst you continuously review and refine those processes to make improvements where you see fit?

Key Accountabilities:

Can you support the delivery of important metrics? We would benefit from having your knowledge to guide us whilst we improve productivity and efficiencies - this all being reflected in accurate MI reports and analytics

Your superb interpersonal skills will allow you to communicate with external parties to develop professional and effective relationships i.e. liaising with Sales Operations and the wider business

Your ability to handle, run and utilise all relevant and currently available MI when analysing process and documentation will be critical. We are happy to be shown better working methods if you feel that they would suit?

Attend meetings to capture and communicate current and future processes whilst being part of business focused decisions about operational efficiencies and our future.

Undertake analytical interrogation of processes and data to support business users identify gaps or improvements

Analyse trends from QA, Complaints, Customer Satisfaction and drive change, anticipate barriers to achieving profit improvement results and make recommendations to the rest of the business

Plan ahead to anticipate future external and internal influences, remain mindful of 'Right First Time’ and Customer Journey measures.

Show commitment to overall operational process, customer experience and compliance standards

Comply with Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing and Treating Customers Fairly

Experience and Skills

  • Prince 2, Six Sigma or lean certifications desirable along with being educated to degree standard or equivalent.
  • Good working knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacity
  • Strong experience in managing organisational change to successfully adopt optimised business processes
  • Working to exceeding targets within a regulated, measurable framework and achieving SLAs
  • Success in managing and delivering business process optimisation ability to build strong relationships with key stakeholders and team member
  • Proven history in end-to-end customer experience definition and design framework
  • Success in improving operational efficiency by way of customer satisfaction
  • Excellent client focus, including the ability to manage potentially contentious interactions with varying negotiation strategies
  • Good interpersonal skills, including listening, verbal and written communication skills.
    Good presentation skills with experience interacting and presenting to colleagues/senior management
  • Problem-solving mind-set, developing creative approaches and solutions where appropriate
  • Highly motivated and results focussed
  • The highest degree of ethics and integrity in client focus
  • MS office proficiency

Customer Services Support Administrator

High Holborn, London  |  £20k-£22k

Reporting to Managing Director

Are you well presented, with real style and flair?

Do you have good office administration skills (including Excel)?

Have you an interest in high end retail and luxury products?

This is a genuinely different role, where you will be totally absorbed in promoting, administrating and managing a unique retail brand, office based in Holborn and liaising with such retails stores as Liberty’s and SpaceNK. This is an office based position and you will need exceptionally strong administration skills, good IT knowledge (especially Excel) and remarkable attention to detail.

In addition, your personality must shine through, after all you will be the "face of the brand" promoting these products to high level retail stores.

Please note - you must have office administration skills to be considered for this position

Responsibilities

General Administrative Duties

  • Provide general clerical/administrative support including: - photocopying, filing, e-mailing, faxing, sorting and distributing mail. etc.

Customer Services Support

  • Management of all orders from customers and ensuring prompt despatch
  • Provide general information to online customers including customer service handling through Email, Telephone and social channels
  • Providing high level of customer services support, always promoting the brand in a positive way
  • Managing stock control
  • Taking orders over the telephone and processing requests

Person Specification:

  • Highly effective team player who can deliver at an exceptional level
  • Able to work under pressure and adapt to change
  • Approachable - Will be open minded
  • Passionate about the Company’s goals and delivering excellence

Trainee Claims Handler

Leatherhead, Surrey |  £15k-£16k

An exciting opportunity has arisen to join my client as a Trainee Claims Handler.

As a member of the Claims team you will be trained to investigate, negotiate and settle claims over a 3 year milestone training period.

After the initial training has been completed (approx. 3 - 6 months) you will take responsibility for your own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjusters and direct contact with customers and third parties.

SALARY AFTER 3 YEARS £21,000

HIGH LEVEL OF TRAINING AND DEVELOPMENT

Pay rise every 3 months for 3 years!

Key responsibilities:

  • Ensure that allocated claims are fully investigated.
  • Act as the key contact for specific customers/brokers.
  • Communicate with policyholders, solicitors and others by telephone and in writing.
  • Identify opportunities to make recoveries and follow the recovery through.
  • Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim.
  • Work within the team to ensure that all claims are settled within appropriate time scales.
  • Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance.

Key Relationships:

Reporting to the team leader, key internal relationships will be with other members of the team and other claims teams.

Qualifications and experience:

  • 5 GCSE passes or equivalent (grades A-C) including English and Mathematics.
  • Experience of working in an office.
  • Excellent communication skills.
  • Computer skills.

Competencies:

  • Planning and organising
  • Delivering results
  • Embracing change
  • Team working
  • Self-development
  • Delivering excellent customer service

Showroom Sales (Fireplaces)

London  |  £20k-£40k

An exciting sales opportunity has arisen working for one of our clients within a luxury fireplace company.

To be suitable you must have fireplace experience & knowledge.

If you have a background in this industry please apply now and we can come back to you to discuss the role and opportunities in more detail.

Customer Services/Complaints Resolution Manager

London  |  £25k - £30k

Monday to Friday 9.00 - 5.30
Occasionals Saturdays if required (time off in lieu)

Are you able to provide excellent customer service?
Can you keep focused in a sometimes pressurised environment?
Are you happy speaking with senior members of staff and demanding patients?

My client needs you! 

We are currently seeking immediately available candidates for a Complaints Manager role based in Holborn, London.

This is a full time permanent position, due to start as soon as possible working in a busy, stimulating and extremely rewarding company.

Responsibilities:

  • Ensure patients are conveyed in the most professional, effective and efficient manner, and the service level agreement is maintained at all times.
  • Keeps records of all patient details up to date
  • Deals with enquiries / complaints from patients regarding any of their concerns.
  • Assist in the monitoring analysis of the service level agreement and liaise with the Customer Service Manager in providing a focused and reliable patient transport provision.
  • A working knowledge of the service level agreements.

Skills & Experience Required:

  • To have had experience dealing with complaints within a customer service and/or administrative role
  • To have a confident telephone manner and be able to resolve queries efficiently
  • To have a good understanding of Patient Confidentiality.
  • To be able to use Microsoft Office and adapt to other in house computer packages
  • Have an abundance of compassion and understanding at all times
  • Able to remain calm and collected under pressure

Events & Conferences Development Executive

London  |  £23k - £30k

This is an unique and highly sought-after position which will give you responsibility for researching potential new topics, markets and ideas.

Working directly with the two company directors in developing new conference topic ideas and research. The successful candidate will have experience in producing business-to-business conferences - from researching with senior professionals on the phone in different industries, to formulating conference programmes, to creative writing, to liaising with speakers and running the conference on the day, this role is exciting, fast-paced and challenging and has the potential to really impact and shape the future of the company.

My client is looking for an ambitious self-starter and someone with an independent personality, along with an eye for market opportunities.

This is an exciting role for someone wishing to make a massive impact in a growing company. This fun, friendly and warm small team is expanding so if you’re a bright, tenacious, well presented and a high-energy individual, they will be committed to help drive your career forward.

You’ll need to becomfortable dealing with senior decision makers professionally both on the telephone and face-to-face. My client is looking for a real go getter, so you’ll need a great entrepreneurial spirit, enjoy interacting with people and ready to go the extra mile for their sponsors and exhibitors.

Events experience is necessary, especially in the areas of research and producing business led conferences and you will have carried out some type of telephone research role for at least 6 months to be able to demonstrate the key qualities needed for the role.

Event Sales Executive

London  |  £18k - £40k

Do you want a career in Events?

Are you personable, persuasive and able to get on with everybody?

This is a super company to start your Events career as, providing you have all the attributes they are looking forward, they will provide full training and development.

Are you :-

  1. Chatty/friendly
  2. Polished
  3. Good attention to detail
  4. Have A Levels (C’s or above)
  5. Want to do well earn and earn high salary with little office experience.
  • Salary: Basic £18-£20k
  • Realistic OTE First Year: (£26k - £40k)
  • Commission paid monthly
  • Commission Uncapped

This is an exciting role for someone wishing to make a massive impact in a growing company. This fun, friendly and warm small team is expanding so if you’re a bright, tenacious, well presented and a high-energy individual, we’ll be committed to help drive your career forward.

You’ll need to be comfortable dealing with senior decision makers professionally both on the telephone and face-to-face. My client is looking for a real go getter, so you’ll need a great entrepreneurial spirit, enjoy interacting with people and ready to go the extra mile for their sponsors and exhibitors.

If you’re goal oriented, hardworking, excited to hit the phones and find new business, you will have the opportunity to earn high levels of commission.

This role includes:

  • Understanding new topics and industries quickly.
  • Identifying the key sectors to sell into.
  • Account management of current clients.
  • Creating a sales database.
  • A little bit of marketing and copywriting.
  • Cold-calling new sales leads.
  • Writing bespoke sponsorship packages.
  • Client meetings.
  • Running the conference and exceeding clients’ expectations on the actual day at the conference.

Complaints Manager

Holborn, London  |  £25,000

Occasionals Saturdays if required (time off in lieu)

Are you able to provide excellent customer service?
Can you keep focused in a sometimes pressurised environment?
Are you happy speaking with senior members of staff and demanding patients?

My client needs you!

We are currently seeking immediately available candidates for a Complaints Manager role based in Holborn, London.

This is a full time permanent position, due to start as soon as possible working in a busy, stimulating and extremely rewarding company.

Responsibilities:

  • Ensure patients are conveyed in the most professional, effective and efficient manner, and the service level agreement is maintained at all times.
  • Keeps records of all patient details up to date
  • Deals with enquiries / complaints from patients regarding any of their concerns.
  • Assist in the monitoring analysis of the service level agreement and liaise with the Customer Service Manager in providing a focused and reliable patient transport provision.
  • A working knowledge of the service level agreements.

Skills & Experience Required:

  • To have had experience dealing with complaints within a customer service and/or administrative role
  • To have a confident telephone manner and be able to resolve queries efficiently
  • To have a good understanding of Patient Confidentiality.
  • To be able to use Microsoft Office and adapt to other in house computer packages
  • Have an abundance of compassion and understanding at all times
  • Able to remain calm and collected under pressure

Travel Specialist - Education / Group Travel

Sutton, Surrey  |  £ Salary negotiable

An exciting opportunity has arisen to join my client as a Travel Specialist. You will be responsible for handling reservations over the telephone and via e-mail, whilst dealing with the administration of your bookings. Initially you will specialise in Iceland and Italy, with the prospect of specialising in other areas at a later date.

Duties and Responsibilities

  • Field a wide range of reservations over the telephone, email and occasionally face to face.
  • Aim to achieve maximum revenue where possible for each booking by proactively up selling products such as optional activities.
  • Provide destination advice and general guidance to customers to assist them with their booking
  • Writing and replying to various types of correspondence
  • Maintain an excellent degree of knowledge on the regions and products you are selling
  • Process bookings on the reservations system and other supplier on-line systems where applicable and ensure the customer is fully informed throughout the booking process
  • Achieve and aim to exceed personal / departmental sales targets
  • Regular quote follow-ups to help maximize conversion and to assist with feedback in relation to non-conversion of bookings.
  • Ability to tailor-make, advise and plan bespoke itineraries to the specific destinations
  • Assist clients with sales / information presentations, often out of office hours.
  • Meet with clients outside of the office to discuss their trip.
  • Administration throughout the entire booking process for your bookings.
  • Loading flight, ground arrangements, other operator information, hotels and transport suppliers’ information and contracts onto the system accurately
  • Production of accurate itineraries and booking confirmation details for trips
  • Production of accurate passenger name lists to airlines and ground suppliers
  • Running reports, entering insurance details, checking medical forms and similar
  • Filing and general administrative duties.
  • Preparing relevant documentation for despatch - e.g. booking confirmations, invoices, tickets, itineraries, dossiers, letters, and amendments.
  • Have involvement with the training of new staff as necessary.
  • Keep the marketing team updated and informed of all useful customer comments, developments from suppliers and any changes or new additions to product
  • Provide cover on the emergency phone roster (approx. 3-4 times a year)
  • Deliver Evening Presentations to schools (approx. 8 times a year)

General

  • Join in meetings and product training sessions if required
  • Ensure that you are aware of the Company’s sales direction and targets and that you contribute where possible to fulfilling department/company sales targets
  • Ensure that you understand and are comfortable with your own personal and team sales targets
    Work and liaise with other staff within own team and across other departments
  • Assist other teams/departments if required
  • Attend staff appraisals and reviews identifying training and development needs
  • Awareness of company/departmental sales and marketing strategies
  • Maintain extremely high standards of customer service and attention to detail throughout the entire booking process
  • Maintain and where necessary improve your skills and attend relevant training
  • Awareness of your own progress regarding personal targets, and successful achievement or more of these targets

Bid Strategy Manager

Wimbledon  |  £40k-£45k

My client has a fantastic opportunity to join a forward thinking, proactive organisation where you will develop and manage proactive client pitches and proposals along with prospect pitches and proposals and compelling “business to business” collateral in support of new business activity and tender responses.You will be working within the Business Development Team and liaising with other stakeholders such as Marketing, Design, Web, Artwork and Brand teams as well as Senior Management of the company.

On a day to day basis you will be expected to:
• To ensure that a strategic approach and structure has been applied for any client and prospect proposals produced
• From time to time, to be able to design and produce content for client and new prospect proposals
• Be responsible for and take ownership of managing tender responses and/or supporting the management and coordination of the tender response
• To support the sales team in terms of delivering key proposals on existing accounts whilst ensuring that these proposals meet the requirements of the key internal stakeholders involved
• To develop (in conjunction with the Sales Team) and maintain a prospect mechanism and pipeline
• Work consultatively with the Sales Team, and input into tender responses, through high quality proposal writing skills, business insights and creative flair
• To create a new modular tender document development process, developing rules around refreshment and storage of key information.
• Build, design and manage a full library and efficient archiving system for all client propositions

Knowledge and Skills:
• Experience with using PowerPoint, Prezi, InDesign, Illustrator and Photoshop
• Creative thinking and logical analysis to develop winning solutions
• Crafting and communicating messages though all media
• Assessing the strategic fit of prospects that we are in discussions with in terms of our product range
• A robust understanding of the Business, its’ strengths and capabilities
• A detailed understanding of the features and benefits of our products and services
• Establish a good internal network with senior managers
• Knowledge of the sales and pipeline process
• Understanding the new business process in order to support each step as required

Salary and package:
• £45,000 - £50,000
• Pension
• Life assurance
• 25 days holiday

Director of Sales

Wimbledon  |  £80-£89

My client has a fantastic opportunity to join an exceptionally successful Sales Team as a Director of Sales working for a forward thinking, proactive organisation with a global customer base of over 15 million who have a clear brand vision and adapt and develop their business to meet customer’s future expectations.

This is an ideal role for an exceptional Senior Sales Executive/Business Development Manager/Head of Sales with substantial and proven expertise within the B2B sector, where your objective will be to build and develop long term relationships with key business partners.

Responsibilities:
• Manage, develop and grow your strategic client relationships
• Drive the agreed joint strategic business plans with your clients
• Identify new sales opportunities with clients/partners within relevant sectors
• Deliver the agreed sales budget with for your client relationship
• Ensure that the business delivers new initiatives to maximise revenue and profit potential
• Innovate and develop new business propositions to your clients
• Ensure agreed new business initiatives are seen through to delivery to client’s satisfaction
• Network with clients at a senior level to strengthen client relationships
• Report on performance on all aspects of new business
• Support prospecting/new business pitches where required

To be considered for this role, you will be a high performer, with a track record of achievement in a similar business either as a Director of Sales or as a Business Development Manager ready for the next step.

Skills and qualities:
Excellent negotiation skills with ability to use clear communication to explain the value proposition of products and services
• Self -starter, assertive, persistent, target driven and focused on performance
• Strategic thinker, highly organised with the ability to manage multiple priorities in a dynamic environment
• Relationship builder – working with internal stakeholders to deliver on client expectations
• Best practice - knowledge of the regulatory environment
• Experience in the Financial Services/Insurance industry or working with blue chip accounts
• Experience of managing large or multiple accounts

Salary and benefits:
• £80,000 - £89,000 basic
• Annual company bonus
• 25 days holiday, plus bank holidays
• Free life assurance
• Pension scheme

Content Writer & Account Manager (PA Agency)

Croydon  |  £25k-£35k

Do you have experience marketing or writing about technical topics (e.g., in engineering, technology or even medical arenas)? Are you a high achiever looking for a good work-life balance in a challenging professional environment? If so, my client, a leading independent PR & Marketing company could be the right place for you.

This is an office based role and you should be able to easily commute to their offices in Croydon on a daily basis and your CV must show that you have experience in writing content on technical subjects.

The Company

A long-established and well-regarded B2B PR/Marketing agency whose clients range from blue-chip multinationals to mid-sized UK manufacturers and distributors - all of whom are leaders in their disciplines.

They are a vibrant and creative bunch, host regular socials and have a fridge fully stocked with drinks and chocolate in their games room and on their lunch break you may find them chilling there watching cheesy TV programmes. It’s the fun that drives their world-class work at the cutting edge of technology including tidal, solar and wind developments, electric vehicle chargers, robotic automation, energy storage systems, energy efficiency and productivity improvements and telecommunication networks.

The Job

To cope with increased demand, my client is looking for account managers to join the team and, to begin with, you will report into a more experienced member of assigned client teams and it is expected that, over time, you will take over increasing levels of client management responsibilities.

The role will include:

Building positive, productive client relationships with industrial engineering and technology clients
Generating press coverage for clients by writing jargon-free, attention-grabbing press releases and compelling articles of varying lengths which you will place in UK &/or international trade journals
Working with our design studio and digital content teams to develop persuasive marketing material such as brochures, adverts, event displays, website material, e-shots and animations
Active involvement with the agency's marketing, website, social media and sales activities
Desired skills and experience:

My client is willing to consider candidates without agency experience or from unrelated sectors if they are able to demonstrate they have the necessary transferable skills to be successful in this role. These include:

The ability to come up to speed quickly on technical topics
A proven track record in marketing or communications at a blue-chip B2B organisation (ie client-side experience)
Exceptional writing capabilities
Experience using social media to generate measurable results
Excellent interpersonal skills as demonstrated through effective internal and external stakeholder management
For example, a recent hire demonstrated the above skills from her time as a management consultant to FTSE100 organisations and a brand manager at a global healthcare giant. She had limited agency or engineering experience but has transitioned well into the role.

Candidates must also possess:

Strong organisational skills with the ability to multi-task within projects and across clients
Good phone and interviewing skills
Excellent attention to detail balanced with big picture thinking
Ability to work independently and as part of a team
Positive, " do" attitude
Willingness to receive, and act on, constructive criticism
Commitment to improving skills as a PR/Marketing practitioner
Strong " sense"
Interest in engineering affairs, technology and science generally
Ideally, and you would be favourably considered if you already have three years’ experience already as an Account Manager or a Senior Account Executive within a PR or Marketing agency most of it supporting professional, industrial, engineering, technology or similar B2B businesses and are looking to progress your career by taking on further team and client management responsibilities

Previous experience with marketing automation (e.g., through the Eloqua platform) and with PR software (e.g., Cision/Vuelio or Agility) is desirable but not essential.

HGV Technician

Croydon  |  £27k-£34k

My client, a well established commercial vehicle manufacturer, is actively seeking to add a fully skilled, experienced and qualified HGV Mechanic to their team at their depot in the Croydon area.

Working in a team of HGV Mechanics on a variety of Trucks, Trailers and assorted auxiliary equipment the successful applicant will be required to undertake all aspects of vehicle service, maintenance and repair.

HGV Mechanic duties will include:
- General servicing
- vehicle inspections
- MOT preparation / presentation
- Fault finding
- Diagnostics

The successful HGV Mechanic must have industry recognised qualifications, either City & Guilds or NVQ Level Three and hold a minimum of a full car driving licence.

The hours of work for this HGV Mechanic role are rotating shifts of
• 06:00 - 14:30 and 13:30 - 22:00 Monday – Friday
• With a Saturday 06.00 – 14.00

The hourly rate for this HGV Mechanic will be £12-£15 per hour (annual salary £27,300 - £34,125) and lots of opportunity for overtime will be available if you wish to increase your earnings.

Manufacturers Training and HGV Licence after probation period.